Lets Travel Australia- Book Hostels & Tours World Wide!
The Hostel world booking service has been added to the Let's Travel Australia
site to help you find overseas accommodation and tours on your way to
Oz or to help plan a holiday anywhere! Many countries are included, though
I recommend you use my hostel pages within this site for your Australian
bookings!
A 10% deposit and $2 booking fee is required to book a bed through Hostel
World's secure on-line booking system.
The balance is paid directly to the hostel staff on arrival. On confirmation
of your booking, full contact details and address of the hostel/ guest
house will be provided to you.
About Hostelworld.com- An Irish based, award winning on-line business.
Hostelworld.com provides on-line confirmed bookings for hostels, budget
accommodation centres and package tours, as well as comprehensive content
such as city and country guides.
All bookings are made securely, in real-time and are guaranteed for you.
Their staff are from all over the world and have years of experience
in the budget travel industry, having travelled extensively throughout
over 75 countries around the world, for both business and pleasure.
Please use the search engine below to search for hostels
& guest houses outside of Australia!
Frequently Asked Questions from the Hostel World web site-
How do I book online?
1. Enter your destination, dates, number of people etc. This brings you
to a city page where you will see a list of all hostels with availability
2. Please choose the hostel you would like to book
3. You will now see the prices and room types available.
4. Choose your room type and No of people in your party.
5. If the information is correct hit the Click to Book button.
6. You will now see a page displaying all the booking information.
7. If the information is correct click the Confirm button.
8. The system will now request you to complete the Booking Form.
9. You need a valid credit card to make your booking.
10. We accept Visa, Visa delta and Mastercard only.
11. Click Confirm and wait for your booking confirmation.
How many people can I book for and for how long?
1. You can only book for a maximum of 7 nights and for 10 people in any
one booking unless otherwise specified on the hostels microsite.
What happens with the 10% deposit?
1. On booking you will be charged a 10% deposit, plus a $2 booking fee
2. This will not be refunded to you on arrival at the hostel.
3. The remaining 90% is due to the hostel on your arrival.
4. The 10% deposit and booking fee is strictly non refundable, as per
the terms and conditions you ticked to agree to on booking.
What credit cards can I book with?
You can only book using a Visa, Visa Delta or Mastercard.
If I dont have a credit card can I still book?
No! Bookhostels.com operates an online booking service only and require
you to submit a valid credit card number in order to secure your booking.
You can book using another person's credit card if they authorise you
to do so though.
Does the name on the credit card have to be the same as the name
on the Reservation?
1. No! If you dont have a credit card but have been given permission
to use a friends or family members card to book - thats
ok.
2. So the name on the credit card can be different to the name on the
reservation.
Is my credit card safe?
Yes! Bookhostels.com uses Verisign, the world leader in Internet security.
All information is encrypted online and transferred securely direct to
the hostel.
If I am getting a credit card error while I am booking or waiting
for my confirmation, what can I do?
Bookings are secure and processed through WorldPay.
If you are receiving an error, here are some potential reasons why.
1. There may be insufficient funds to cover the transaction being booked.
2. You may not have filled out all the information fields requested.
Can I book over the telephone or by email?
No! Bookhostels.com operates an online booking service ONLY. We do not
offer a reservation service via the telephone or by email.
Do I need to be a member to use your site or stay at one of your
hostels?
1. No, you do not need to be a member of any Youth Hostel organisation
to stay at any of the hostels listed.
2. You do need to book in advance and have your booking reference with
you on check- in at the hostel.
Do I have to book in advance?
We always recommend that you book your accommodation and other services
well in advance to avoid disappointment! Allocation sells very quickly
especially in High Season.
Can you check availability for me?
1. The online availability that you see is uploaded by each individual
property.
2. Bookhostels.com has no control over this availability as it is the
direct responsibility of the hostels.
3. We are an online company that provide the technology for hostels to
sell their beds online.
4. So to check availability you must do so yourself online. Enter the
dates that you need and the number of people and you will see all the
properties with availability for the dates of your query.
Can you give me directions and contact details of a hostel before
I book?
1. Each hostel has its own unique page on the site, this is their microsite.
2. This page will give you a description of the hostel, where its
located and the hostel facilities.
3. As we are an online booking service we do not provide you with telephone
number, email address or website details until you have made your reservation.
4. Once you have made your reservation you will be able to view full contact
details and directions to the property booked on your booking confirmation.
Can you send me a brochure?
1. All the information we have about the property is displayed!
2. Each hostel has its own page or microsite. All the information you
need will be on these pages.
3. At the top of the page there are 4 photos uploaded by the hostel to
give you an indicator as to what their property is like. The pictures
of the rooms will not necessarily be the rooms that you will be staying
in on your arrival.
4. The hostel will have a description of their property and the facilities
they have.
5. The information displayed here is uploaded by each hostel.
6. It is up to each hostel to ensure that all the information here is
correct. The hostel also uploads its own rates and availability.
I am an older traveller will I still be able to book one of the hostels
online?
1. If a hostel has any age limits it should specify this on its hostel
page (or microsite).
2. All the information on the hostels microsite is uploaded by the hostel
themselves and should be accurate and up to date. It is the hostels responsibility
to ensure that all the information is correct.
If you have found the answer to your question please do not contact
us. If you contact us and your question was answered above we will not
be able to reply to you due to the large volume of emails we receive on
a daily basis.
If you have not found the answer to your question then you can contact
us and we will try to reply to your email within the next 24 hours.
Reservation Queries
I have not received my confirmation, what can I do?
1. Once you click the Confirm button it should only take up
to 1 minute to receive confirmation of your booking on screen.
2. We then send you a confirmation email with your booking details. Its
important that you enter the correct email address if you dont you
wont receive the email.
3. Please note that due to the nature of the internet and individual email
servers that sometimes mails will not be received.
What happens if I want to cancel my booking?
1. If you wish to cancel your booking you must contact the hostel directly
to do so. Once the booking leaves our system we have no more control over
it.
2. In the event of a cancellation the booking fee and deposit are non
refundable. You must cancel at least 24 hours before your arrival as failure
to do so can result in your card being charged for the first nights stay.
3. Contact details for the hostel are on the booking confirmation.
What if I need to amend my reservation?
1. You must contact the hostel directly to see if they can amend your
reservation.
2. You may need to cancel your reservation and rebook online. The booking
fee and deposit are non refundable. Contact details for the hostel are
on the booking confirmation.
What happens if I dont show up and havent contacted the
hostel?
In the event of a no show the hostel will charge your card for the first
nights stay and cancel any remaining nights booked. The deposit and booking
fee are non refundable.
I have just noticed on my confirmation that my book in day is the
same as my leaving day, how can this be?
If you make a booking for 1 day only the date on your booking will be
the day of your arrival only. The confirmation only shows the dates reserved
and not the check out date.
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